Effective Date: January 1, 2025 Last Updated: January 25, 2025
Responsive Environments Inc ("we," "our," or "us") is dedicated to protecting privacy while delivering high-quality data analytics services for retail and hospitality clients ("Clients"). This Privacy Policy outlines the types of information we handle, how we use it, and the measures we take to keep it secure. By engaging with our services, you acknowledge and agree to the practices detailed below.
1. Information We Collect
We do not collect or process personally identifiable information (PII) from our Clients or their customers. Instead, we work with aggregated and anonymized data to generate business insights. Examples of the types of data we collect include:
Sales Data: Metrics like revenue, transaction counts, and product performance.
Conversion Data: Information on visitor activity and purchase rates.
Occupancy Data: Details about foot traffic and space utilization.
Sentiment Data: Anonymized feedback reflecting customer and employee experiences.
All data provided to us is thoroughly anonymized to prevent any individual’s information from being identifiable.
2. How We Use Information
The data we collect supports the following objectives:
Delivering analytics and insights to help Clients enhance their business operations.
Identifying trends, uncovering opportunities, and pinpointing areas for improvement.
Refining and advancing our data analytics tools and methodologies to better serve Clients.
3. Data Security
Protecting data integrity and confidentiality is a cornerstone of our operations. We employ robust security measures, including:
Encryption: Securing data during transmission and storage.
Access Controls: Restricting access to authorized personnel with a legitimate need.
Monitoring: Conducting routine system checks for vulnerabilities and unauthorized access.
Compliance: Ensuring adherence to SOC 2 Type 2 standards and industry best practices.
4. Data Sharing and Disclosure
We do not sell or rent data. Limited data sharing occurs under these circumstances:
Service Providers: Collaborating with trusted third parties who assist in our operations and agree to strict confidentiality terms.
Legal Obligations: Complying with laws, regulations, or court orders requiring disclosure.
Business Transactions: Transferring data in the context of mergers, acquisitions, or sales of assets.
5. Data Retention
We retain data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by contractual agreements. Upon termination of our services or upon request, we will securely delete or anonymize data in our possession.
6. Rights of Clients
Our Clients have the right to:
Access and review the data and insights we provide.
Request corrections or deletions of any data they supply.
Limit the scope of data shared with us.
To exercise these rights, please contact us at hello@tempo.studio.
7. International Data Transfers
As a global provider, we may process data in countries outside of where our Clients operate. We comply with applicable data protection laws, including GDPR and similar frameworks, to ensure secure international data transfers.
8. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We encourage Clients to check this page for updates. Significant changes will be communicated directly to Clients.
9. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Responsive Environments Inc 645 5th Ave New York, NY 10022 hello@tempo.studio
Thank you for trusting Responsive Environments Inc to deliver data analytics services. We remain committed to safeguarding your data and ensuring its secure and effective use.
